The following citations represent the scholarly and/or creative works attributed to East Tennessee State University faculty with SelectedWorks profiles. Browse the Management and Marketing Expert Gallery to view their SelectedWorks Profiles.

If you are ETSU faculty and want your works to be included, please request a SelectedWorks profile by emailing your CV to digilib@etsu.edu.

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Articles

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Meeting the Service Quality Challenge: Structural Problems and Solutions, Ugur Yavas and Donald J. Shemwell (1997)

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Graphical Representation of University Image: A Correspondence Analysisjournal of Marketing for Higher Education, Ugar Yavas and Donald J. Shemwell (1996)

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Bank Image: Exposition and Illustration of Correspondence Analysis, Ugur Yavas and Donald J. Shemwell (1996)

Competing for Patients and Profit, Ugur Yavas and Donald J. Shemwell (1996)

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The Ceo Endorser and Message Source Credibility: An Empirical Investigation of Antecedents and Consequences, Stephen J. Newell and Donald J. Shemwell (1995)

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Trust and Commitment in Customer/Service-Provider Relationships: An Analysis of Differences Across Service Types and Between Sexes, Donald J. Shemwell and J. Joseph Cronin (1995)

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Services Marketing Strategies for Coping with Demand/Supply Imbalances, Donald J. Shemwell and J. Joseph Cronin (1994)

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Pre-Travel Planning Orientations, Muzaffer Bodur and Ugur Yavas (1988)

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The Politics of Pharmaceutical Marketing Legislation in a Developing Country, Zahir A. Quraeshi, Mushtaq Luqmani, and Ugur Yavas (1988)

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Foreign Travel Behaviour in a Growing Vacation Market: Implications for Tourism Marketers, Ugur Yavas (1987)

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Energy Conservation Among Finnish Homeowners, Ugur Yavas, Antti Haahti, and Glen Riecken (1986)

Books

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Management for a Small Planet: Third Edition, Jean G. Stead and W. E. Stead

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Sustainable Strategic Management, Jean Garner Stead and W. Edward Stead

Book Contributions

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Best Practices for New Online Management Education Instructors to Overcome Resistance to Online Teaching: New Insights, Lorianne D. Mitchell (2020)

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Best Practices for New Online Management Education Instructors to Overcome Resistance to Online Teaching: New Insights, Lorianne D. Mitchell (2020)

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From the Chalkboard to the Motherboard: A Quasi-Experimental Comparison of Online and On-Ground Organizational Behavior Classes, Lorianne D. Mitchell, Jennifer D. Parlamis, G. E. Boone, and C. Allen Gorman (2020)

Protégé Criteria for Mentors in Effective Mentoring Relationships in India Using BRIC, Lorianne D. Mitchell (2017)

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What Makes an Effective Mentor: A Cross- Cultural (BRIC) Comparison, Lorianne D. Mitchell (2017)

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Looking Back to Leap Forward: The Potential for E-Mediation at Work, Jennifer D. Parlamis, Noam Ebner, and Lorianne D. Mitchell (2016)

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Spiritual Capabilities: Keys to Successful Sustainable Strategic Management, Jean Garner Stead and W. Edward Stead (2016)

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Current Trends in Rater Training: A Survey of Rater Training Programs in American Organizations, C. Allen Gorman (2015)

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Sport Environment/Atmospherics: Impact on the Physical and Online Spectator Event Experience, Kelly Price-Rhea (2014)

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The Complexity of Offshoring: A Comparative Study of Mexican Maquiladora Plants and Indian Outsourcing Offices From an Institutional-Prospect Theory Perspective, Van V. Miller, Ananda Mukherji, and Kurt Loess (2013)

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Green Man Rising: Spirituality and Sustainable Strategic Management, W. Edward Stead and Jean Garner Stead (2013)

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An Integrative Model for Understanding and Managing Ethical Behavior in Business Organizations, W. Stead, Dan L. Worrell, and Jean Garner Stead (2013)

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Am I the Instructor?, Lorianne D. Mitchell (2012)

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Beware the Road to Abilene, Lorianne D. Mitchell (2012)

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Introduction to Personality, Lorianne D. Mitchell (2012)

Conference Proceedings

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A Machine Learning Recommender System Based on Collaborative Filtering Using Gaussian Mixture Model Clustering, Delshad M. Shakoor, Vafa Maihami, and Reza Maihami (2021)

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Coaching Points for Successful Leadership in Large High Technology Companies, Andrew J. Czuchry (2018)

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Full Range Focus: How Regulatory Focus Influences the Relationship Between Leader Behavior and Subordinate Outcomes, C. Allen Gorman and D. A. Chavez Reyes (2018)

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The Development of Engineering Management Education in K-12 Schools: A Longitudinal Case Study, Andrew J. Czuchry, James H. Lampley, Addison Scott Karnes, and Leendert Menist Craig (2017)

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Toward Promoting Effective Strategic Performance: The Relevance of the Alignment of Performance Measurement and Competitive Strategic Choices, Carlos F. Gomes and Mahmoud M. Yasin (2017)

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Strategic Alliances May Become Key Success Factors for Enhanced Experiential Learning: A Conceptual Framework for Implementation, Andrew J. Czuchry, James H. Lampley, Leendert M. Craig, and Addison Scott Karnes (2016)

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Work Ethic and Work Outcomes in an Expanded Criterion Domain, C. Allen Gorman and C. P. Meriac (2016)

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Building a Broadband Community With a Baldrige Based Approach, Michael Browder, Andrew J. Czuchry, and April Eads (2015)

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Behind the Scenes: Directors’ Perspectives of Designing and Implementing New Online Degree Programs, Kelly Price and Julia Price (2015)

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Behind the Scenes: Directors’ Perspectives of Designing and Implementing New Online Degree Programs, Kelly Price and Julia Price (2015)

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A Strategic Engineering Management Approach to Innovation and Organizational Sustainability: An Addition to the Engineering Management Curriculum?, Michael Browder, Andrew J. Czuchry, Leslie Boughers, Caroline Deutsch, and Nina Muehl (2014)

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Emotional Reactions to Organizational Change, Lorianne D. Mitchell (2013)

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Faculty Ambivalence of Online Education: An Organizational Change Perspective, Lorianne D. Mitchell and Jennifer D. Parlamis (2013)

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Online Ethical Decision-Making by Business and Education Students in Faith-Based and Non-Faith Based Higher Education Institutions, Julia Price and Kelly Price (2013)

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Forward Thinking, Stephanie R. Tweed and Erika Bradley (2013)

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Online Ethical Decision-Making by Business and Education Students in Faith-Based and Non-Faith Based Higher Education Institutions, Kelly Price and Julia Price (2012)

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Who’s Reading Your Wall? The Relationships among User Characteristics, Usage and Attitudes Regarding Official Academic Facebook Sites, Tom Moore, Robert W. Barnwell, and Kelly Price (2011)

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Achieving Organizational Sustainability: An Engineering Management Challenge or Opportunity?, Andrew Czuchry, Michael Parker, and Robert Bridges (2010)

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Emotional Responses to Performance Feedback: Implications for Organizations, Lorianne D. Mitchell (2010)

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The Business of Higher Education: Recommendations for Business Schools Faced With Rapid Technological Advancements, Lorianne D. Mitchell (2010)

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Market Simulation Programming as a Culminating Experience for Students Interested in Entrepreneurship and Pursuing an M.S. in Engineering Technology, W. A. Clark and Craig A. Turner (2009)

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Disentangling the Effect of Culture and Language on Imagery Generation, Beichen Liang (2009)

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Performance Appraisal as a Predictor of Emotion and Job Satisfaction: An Empirical Investigation of Appraisal Theory and AET, Lorianne D. Mitchell (2009)

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Accounting Doctoral Faculty: Problem, Data, and Solutions, Martha M. Pointer (2008)

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An Examination of the Impact of Alternative Accounting Procedures on Risk-Taking Behavior: A Test of Prospect Theory, Morris H. Stocks and Martha M. Pointer (2008)

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Encouraging Student Participation in Social Entrepreneurship Opportunities, W. Andrew Clark, Peter Hriso, and Craig A. Turner (2007)

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Curriculum Revision Considerations: The Voice of Experience, Martha M. Pointer (2007)

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Technology-Based Business Incubators: Living Laboratories for Entrepreneurial Students, W. Andrew Clark and Andrew J. Czuchry (2004)

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Cross-Functional Student Teams as a Teaching Tool for Enhanced Learning, W. Andrew Clark, K. V. Johnson, and C. A. Turner (2004)

An Application of a Multicriteria Approach to Ranking Portuguese Companies: Methodology and Benchmarking Implications, Mário Augusto, José Figueira, João Lisboa, and Mahmoud Yasin (2003)

Toward E-Business Readiness: A Practical Rapid Assessment Implementation Methodology, Andrew J. Czuchry and Mahmoud M. Yasin (2003)

An Empirical Comparative Analysis of Manufacturing Performance Measures Utilization: Executives Versus Financial Analysts, Carlos F. Gomes, Mahmoud M. Yasin, and João V. Lisboa (2003)

An Empirical Examination of the Nature of Variables Relevant to the Performance of Portuguese Manufacturing Firms, Carlos F. Gomes, João V. Lisboa, and Mahmoud M. Yasin (2002)

Why Don't They Listen? a Study of Experience Levels in Environmental Compliance Managers, Michael M. McKinney and Phillip E. Miller (2002)

Effects of Regulatory Compliance With Environmental Laws on the Tennessee Manufacturing Industry, Michael M. McKinney and Phillip E. Miller (1996)

Other

Tennessee Employee Toolkit: A Guide for the Adult Learner Returning to School, Lorianne D. Mitchell (2012)

Tennessee Employer Toolkit: Supporting Adult Learners Returning to School, Lorianne D. Mitchell (2012)

Popular Presses

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Bigger than Golf – LPGA Branding and the ‘Drive On’ Marketing Strategy, Kelly Price-Rhea (2019)

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Does Golf Have a Pink Problem?, Kelly Price-Rhea (2019)

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How Motherhood Affects Professional Golf Careers, Kelly Price-Rhea (2019)

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Women's Golf has a Virtual Opportunity, Kelly Price-Rhea (2019)

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Golf Products for Women - Supply and Demand, Kelly Price-Rhea (2018)

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Great score! But What About Her Hair? – When Performance Isn’t Enough, Kelly Price-Rhea (2018)

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TV Commentators on Women’s Golf: Are We Being Framed?, Kelly Price-Rhea (2018)

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Beauty and Women's Professional Golf, Kelly Price-Rhea (2017)

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Politics and Perceptions of Women’s Golfing Abilities, Kelly Price-Rhea (2017)

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Why Isn't Women's Golf More Popular?, Kelly Price-Rhea (2017)

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Women's Golf: an Academic Perspective, Kelly Price-Rhea (2017)

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Teaching Negotiation Online Part 2: Getting Started, Noam Ebner, Lorianne D. Mitchell, Jennifer D. Parlamis, and Roy Lewicki (2014)

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Teaching Negotiation Online Part 1: Challenges and Opportunities, Lorianne D. Mitchell, Jennifer D. Parlamis, Roy Lewicki, and Noam Ebner (2013)

Presentations

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Daily Prevention Focus and CWB: The Moderating Role of Prosocial Identity, Jonah Devaney, Brooke Mende, and C. Allen Gorman (2020)

Listeners’ Attitudes Towards Young Women Using Glottal Fry, N. Foulks, Chaya Nanjundeswaran, M. vanMersbergen, Brenda Louw, and C. Allen Gorman (2020)

Psych’d Up for Business School: Preparing I-O Psychologists for Business School Careers, M. F. Gonzalez, Y. Cohen-Charash, K. Busse, M. L. Ambrose, D. E. Gibson, A. R. Grotto, R. E. Johnson, Lorianne D. Mitchell, J. I. Sanchez, and L. M. Steele (2020)

Daily Prevention Focus and CWB: The Moderating Role of Prosocial Identity, C. Allen Gorman, Jonah Devaneu, and Brooke Mende (2020)

Prosocial Identity Fit and Work Outcomes: The Mediating Role of Life Satisfaction, C. Allen Gorman and X. Zheng (2019)

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Building an Agile MBA Strategic Experience Process with Regional Business partners: Lessons Learned at East Tennessee State University, William H. Heise and C. Allen Gorman (2019)

Adaptation and Inclusion: Using Attachment Theory for Student and Employee Success, M. Nelson, J. Bowers, and Lorianne D. Mitchell (2019)

Considering Administrative Roles and Alternative Career Paths in Academia: Is One Right for You?, Rhianna M. Smith, Ben Blackford, Gwendolyn Combs, Lynn Harland, Deborah Wells, Shannon Juergens, C. Allen Gorman, and Angela Miles (2019)

Simplifying Your Assessment Process to Improve Its Efficiency and Effectiveness, Karen A. Tarnoff, T. D. Pittarese, and C. Allen Gorman (2019)

Microaggressions., E. D. Watson, Lorianne D. Mitchell, and J. L. Fulkerson (2019)

User Reactions to Frame-of-Reference Scales. An Experimental Study, Will Bryant, Timothy J. Bartkoski, John P. Meriac, and C. Allen Gorman (2018)

Using Careless Responding Indices to Predict In-Role Performance, OCBs, and CWBs, Anthony Gibson, Nathan A. Bowling, and C. Allen Gorman (2018)

New Directions in Leadership and Top Management, C. Allen Gorman, Or Shkoler, Olaf J. Ringelband, and Jennifer Miller (2018)

A Proposed Analysis of Court Decisions Concerning Performance Appraisal, M. M. McKinney and C. Allen Gorman (2018)

Work Ethic and Counterproductive Behavior: Relationships Depend on Leadership Styles, John P. Meriac and C. Allen Gorman (2018)

The Increasing Use of Technology in Teaching Management, Lorianne D. Mitchell and M. H. Small (2018)

Does the Format Matter? Advancements in Rating Format Research, C. Allen Gorman (2017)

Engaging Work: When Does Work Ethic Lead to Proactive Performance?, C. Allen Gorman (2017)

Nothing But a “g” Thing? Developing and Testing an Individual Differences Model of Frame-of-Reference Rater Training Effectiveness, C. Allen Gorman (2017)

Organizational Interventions, C. Allen Gorman (2017)

When Does Transformational LeadershipInspire Organizational CitizenshipBehavior? The Influence of ProsocialIdentity, C. Allen Gorman and M. D. Greer (2017)

Inspiring the Helpful Self: How Transformational Leadership Motivates Organizational Citizenship Behavior, C. Allen Gorman and Carrie A. Messal (2017)