Abstract
Becoming a competent graduate librarian is a cumulative process. This article is a reflective summary of over ten years of evolution as a graduate librarian. By treating real-life encounters with reality-based methods and empathetic teaching and reflection, I have developed personal recommendations and strategies to interact successfully with students, as well as the reasoning behind personal shifts in approaching graduate students and services. This process includes unscripted interactions, the necessity of becoming a scholarly contributor, and providing contextualization and incremental assistance against a framework of empathy and andragogy. Combined with ongoing self-assessment, this results in an evaluation cycle that responds to changes in student needs, drives ongoing professional development, and increases competence.