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Abstract

This paper examines the benefits of a humanistic approach to research consultations with graduate students due to their unique research needs and lived experiences. Graduate students undertake complex, long-term research projects that require sophisticated information literacy skills and specialized support. Beyond these technical needs, graduate students often experience library anxiety and academic pressure stemming from their varied backgrounds, demanding lives, and a wide range of research knowledge and experience. Personalized, one-on-one research consultations offer an ideal platform to address both the technical and emotional needs of graduate students. By infusing research consultations with humanistic principles, including empathy, authenticity, emotional intelligence, and a counseling mindset, librarians can transform these interactions from mere information exchanges into meaningful relationships. A humanistic approach can help to reduce library anxiety, build research confidence, and create positive perceptions of library services. When librarians recognize graduate students as whole individuals with complex needs, they create supportive environments where students feel seen, valued, and understood. By embracing a humanistic approach to research consultations, librarians can enhance graduate student success and well-being while positioning themselves as true collaborators in the research process rather than simply technical experts or information gatekeepers.

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