Document Type
Presentation
Publication Date
4-7-2021
Description
In March 2020, the Sherrod Library at East Tennessee State University found itself in the same position as most academic libraries across the country: making a rapid shift from a face-to-face model of service to an online model. All classes moved online and all employees worked remotely. Join Sherrod instruction librarians as we discuss how we maneuvered through this shift and came out the other end with a more robust model of service and a new perspective. Participants will come away with tips for establishing an online service model from the ground up as well as tools for assessment and collaboration.
Citation Information
Gwyn, Lydia Copeland; Whisnant, Sara Maeve; and Doucette, Wendy C.. 2021. Silver Linings: Finding the Hidden Value in a Sudden Shift to Online Service Models. TLA Virtual Conference. https://sched.co/i68O
Copyright Statement
Copyright the Authors.