(The Way I See It): Try on a New Pair of Sensible Shoes: What Libraries Can Learn About Customer Service and Organizational Culture

Creator(s)

Rebecca Tolley-Stokes, East Tennessee State UniversityFollow

Document Type

Article

Publication Date

5-1-2009

Citation Information

Tolley-Stokes, Rebecca. 2009. (The Way I See It): Try on a New Pair of Sensible Shoes: What Libraries Can Learn About Customer Service and Organizational Culture. College & Research Libraries News. Vol.70(5). 288-291. https://doi.org/10.5860/crln.70.5.8184