Title

User Reactions to Frame-of-Reference Scales. An Experimental Study

Document Type

Presentation

Publication Date

4-19-2018

Description

Raters have been shown to react differently to performance evaluation formats. However, reactions to a new and promising format, frame-of-reference scales (FORS), remains untested. This experiment found that FORS users reacted more positively compared to standard scale users overall, and results were attributable to perceived accuracy and fairness.

Location

Chicago, IL

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