User Reactions to Frame-of-Reference Scales. An Experimental Study
Raters have been shown to react differently to performance evaluation formats. However, reactions to a new and promising format, frame-of-reference scales (FORS), remains untested. This experiment found that FORS users reacted more positively compared to standard scale users overall, and results were attributable to perceived accuracy and fairness.
Bryant, Will; Bartkoski, Timothy J.; Meriac, John P.; and Gorman, C. Allen. 2018. User Reactions to Frame-of-Reference Scales. An Experimental Study. Poster Presentation. Society for Industrial and Organizational Psychology Conference, Chicago, IL. http://www.siop.org/conferences/18con/program/program.pdf