Affectivity and Organizational Politics as Antecedents of Burnout Among Frontline Hotel Employees
Document Type
Article
Publication Date
3-1-2012
Description
This study investigates perceptions of organizational politics as a mediator of the effects of negative affectivity and positive affectivity on burnout. Based on data obtained from frontline hotel employees in Turkey, results reveal that the impacts of negative affectivity on exhaustion and disengagement, through perceptions of organizational politics, are stronger than positive affectivity.
Citation Information
Karatepe, Osman M.; Babakus, Emin; and Yavas, Ugur. 2012. Affectivity and Organizational Politics as Antecedents of Burnout Among Frontline Hotel Employees. International Journal of Hospitality Management. Vol.31(1). 66-75. https://doi.org/10.1016/j.ijhm.2011.04.003 ISSN: 0278-4319