Title
Improving E-Business With a Baldrige-Based Methodology
Document Type
Article
Publication Date
1-1-2003
Description
The dot.com crash has caused confusion about the practices and potential of E-business. IT managers are at a loss for practical methods that integrate strategic and operational efforts into a systematic E-business strategy, which is hindering the effective use of the E-business model. This article presents a Baldrige-based, rapid assessment implementation methodology for directing and integrating the different facets of E-business activities, resources, and decisions into a practical organizational strategy. the results from two pilot programs illustrate that this methodology is practical and contributes to the success and viability of E-business initiatives.
Citation Information
Czuchry, Andrew J.; and Yasin, Mahmoud M.. 2003. Improving E-Business With a Baldrige-Based Methodology. Information Systems Management. Vol.20(3). 29-38. https://doi.org/10.1201/1078/43205.20.3.20030601/43071.4 ISSN: 1058-0530