An Empirical Investigation of Ongoing Customer Service-provider Relationships

Creator(s)

Donald J. Shemwell, East Tennessee State UniversityFollow

Document Type

Review

Publication Date

8-1-1994

Citation Information

Shemwell, Donald J.. 1994. An Empirical Investigation of Ongoing Customer Service-provider Relationships. International Journal of Service Industry Management. Vol.5(3). 57-68. https://doi.org/10.1108/09564239410064089 ISSN: 0956-4233