Hospital Pre‐admission Orientation and Patient Satisfaction
Document Type
Article
Publication Date
1-1-1987
Description
The literature rejects the importance of communication and information in patient satisfaction with health related services. The present study examines the effect of a physician‐delivered orientation on patient satisfaction for a hospital stay of three days or less. A comparative study design was utilized Patient satisfaction was increased when an orientation was provided prior to the hospital admission. The study. found that when patients were provided an orientation, satisfaction with services improved, as did the perception of the physician's professionalism.
Citation Information
Miller, Ramona. 1987. Hospital Pre‐admission Orientation and Patient Satisfaction. Möbius: A Journal for Continuing Education Professionals in Health Sciences. Vol.7(2). 16-22. https://doi.org/10.1002/chp.4760070204 PMID: 10282823 ISSN: 0272-3425