A Systematic Approach to Improving Quality: A Framework and a Field Study

Creator(s)

Andrew J. Czuchry, East Tennessee State University
Carroll Hyder, East Tennessee State University
Mahmoud Yasin, East Tennessee State University
David Mixon, East Tennessee State University

Document Type

Article

Publication Date

12-1-1997

Citation Information

Czuchry, Andrew J.; Hyder, Carroll; Yasin, Mahmoud; and Mixon, David. 1997. A Systematic Approach to Improving Quality: A Framework and a Field Study. International Journal of Quality andamp; Reliability Management. Vol.14(9). 876-898. https://doi.org/10.1108/02656719710186795 ISSN: 0265-671X