Patient Access: How Do We Measure It?
The aim of this article is to introduce key definitions to patient access and a measurement approach, translated for a clinic-based research study or program evaluation. The authors hope this piece will provide those seeking to improve access with some basic starting points and replace rhetoric with rigor in evaluation. Issues discussed include defining access for measurement, measuring access, starting with the end point in mind, and using a logic model.
Polaha, Jodi; and Sunderji, Nadiya. 2019. Patient Access: How Do We Measure It?. Families, Systems, & Health. Vol.37(3). 191-194. https://doi.org/10.1037/fsh0000442 ISSN: 1091-7527