Does Positive Affectivity Moderate the Effect of Burnout on Job Outcomes? an Empirical Investigation Among Hotel Employees
Document Type
Article
Publication Date
1-1-2018
Description
A conceptual model examining positive affectivity as a moderator of the influence of burnout on extra-role performance and quitting intentions is developed and tested. Data obtained from employees in the hotel industry in Turkey were used to assess the model. As hypothesized, burnout influences extra-role performance deleteriously and exacerbates quitting intentions. The results of the Chow test also reveal that positive affectivity serves as a moderator in reducing the detrimental impact of burnout on extra-role performance and quitting intentions. The findings and their implications are discussed.
Citation Information
Yavas, Ugur; Karatepe, Osman M.; and Babakus, Emin. 2018. Does Positive Affectivity Moderate the Effect of Burnout on Job Outcomes? an Empirical Investigation Among Hotel Employees. Journal of Human Resources in Hospitality and Tourism. Vol.17(3). 360-374. https://doi.org/10.1080/15332845.2018.1449548 ISSN: 1533-2845