Degree Name
MS (Master of Science)
Program
Allied Health
Date of Award
12-2009
Committee Chair or Co-Chairs
Ester Verhovsek
Committee Members
Shirley Cherry Bates, Randy L. Byington
Abstract
Poor interprofessional communication has been linked to decreased quality of patient care and increased numbers of medical errors. Increased occupational stress due to lack of effective interprofessional communication can lead to poor job satisfaction and burnout. The purpose of this study was to identify barriers to interprofessional communication as perceived by radiologic technologists. In particular, how did demographic data influence these perceptions? The research was conducted during June of 2009. The population for this survey consisted of registered radiologic technologists employed at hospitals in Northeast Tennessee. A survey questionnaire covering the subject of interprofessional communication was distributed to a cluster sample directly involved in patient care. An ANOVA was used to determine which barriers were significantly greater. A TUKEY HSD post hoc analysis was used when influences were significantly different. Participants indicated that interprofessional communication affects their occupational stress and job satisfaction in addition to the quality of patient care. This analysis revealed that radiographers experienced the most difficulty communicating with nurses.
Document Type
Thesis - unrestricted
Recommended Citation
Deshkulkarni, Stacey Quillen, "Perceptions of Interprofessional Communication: Causes and Effects on Patient Care, Occupational Stress, and Job Satisfaction." (2009). Electronic Theses and Dissertations. Paper 1810. https://dc.etsu.edu/etd/1810
Copyright
Copyright by the authors.