The Effects of Servant Leadership on the Fraternity and Sorority Life Community at ETSU

Faculty Mentor

James Harlan

Mentor Home Department

Management, Marketing, and Supply Chain Management

Short Abstract

A key component of the leadership philosophy known as servant leadership is the idea that the leader should put the needs and development of their team members ahead of their own self-interests. Due to its potential to boost employee wellbeing and improve organizational performance, this idea has attracted increasing attention in recent years. The concept, however, has only existed for a little over 50 years and is not fully developed. This paper will give a brief introduction to the idea of servant leadership with previous research on the topic. The study conducted in this paper examines the link between servant leadership and organizational morale in fraternity and sorority chapters at East Tennessee State University. The data includes the survey results of 196 chapter members and 12 chapter presidents. Using a single sample t test, it was found that chapter members do not have the same perception of their president’s leadership style. Two measures of morale, a scaled measure and the “Net Promoter Score”, are used to find correlation between servant leadership and morale. Using simple regression analysis the scale measure was found to have a strong positive correlation. The Net Promoter Score was found to have a moderately strong correlation. Both of these correlations prove that servant leadership has a positive effect on member morale. The study concludes with identifying potential lurking variables and the need for additional research to better fit the unique nature of Fraternity and Sorority Life.

Category

Social Sciences

Start Date

5-4-2024 3:30 PM

End Date

5-4-2024 4:30 PM

Location

D.P. Culp Center Multicultural Center Presentation Room

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Apr 5th, 3:30 PM Apr 5th, 4:30 PM

The Effects of Servant Leadership on the Fraternity and Sorority Life Community at ETSU

D.P. Culp Center Multicultural Center Presentation Room

A key component of the leadership philosophy known as servant leadership is the idea that the leader should put the needs and development of their team members ahead of their own self-interests. Due to its potential to boost employee wellbeing and improve organizational performance, this idea has attracted increasing attention in recent years. The concept, however, has only existed for a little over 50 years and is not fully developed. This paper will give a brief introduction to the idea of servant leadership with previous research on the topic. The study conducted in this paper examines the link between servant leadership and organizational morale in fraternity and sorority chapters at East Tennessee State University. The data includes the survey results of 196 chapter members and 12 chapter presidents. Using a single sample t test, it was found that chapter members do not have the same perception of their president’s leadership style. Two measures of morale, a scaled measure and the “Net Promoter Score”, are used to find correlation between servant leadership and morale. Using simple regression analysis the scale measure was found to have a strong positive correlation. The Net Promoter Score was found to have a moderately strong correlation. Both of these correlations prove that servant leadership has a positive effect on member morale. The study concludes with identifying potential lurking variables and the need for additional research to better fit the unique nature of Fraternity and Sorority Life.