Degree Name

EdD (Doctor of Education)


Educational Leadership

Date of Award


Committee Chair or Co-Chairs

Terrence Tollefson

Committee Members

Louise Mackay, Sally Lee, Nancy Dishner


The Student Support Services Program is one of five federally funded “TRIO” programs provided for by Congress and administered by the Department of Education that are designed to improve grade-point averages and the retention and graduation rates of low-income individuals, firs t-generation college students, and students with disabilities. The purpose of this study was to determine if the students who participated in the Student Support Services Program at SVCC achieved higher grade-point averages, retention rates, and graduation rates than did non-participants. There were no significant differences in grade-point averages between Student Support Services (SSS) Program participants and non-participants, The Student Support Services Program participants did have significantly higher retention rates. Student Support Services participants also demonstrated higher graduation rates Findings in this study could serve as a baseline for further study to guide additional improvements in Student Support Services programs at SVCC and other community colleges in the nation.

Document Type

Dissertation - unrestricted


Copyright by the authors.