Degree Name

EdD (Doctor of Education)


Educational Leadership

Date of Award


Committee Chair or Co-Chairs

Virginia Foley

Committee Members

James Lampley, Rick Osborn, Pamela Scott


The purpose of this study was to examine the relationship between student engagement and overall satisfaction of traditional and nontraditional students at the community college level at Northeast State Community College.

Three professors, 2 staff, 2 administrators, 5 traditional students, and 5 nontraditional students from Northeast State Community College comprised the sample for the study. A descriptive case study was the qualitative approach used. Data were collected in individual in-depth interviews with participants.

The findings of this study could provide community college administrators, staff and faculty with an understanding of traditional and nontraditional students’ engagement and satisfaction and experiences on campus. This information can assist administrators, staff and faculty in identifying needs and priorities on campus along with developing learning environments that are effective for traditional and nontraditional students. Recommendations for future research are presented.

Results of the research revealed positive overall perceptions of engagement and satisfaction from students, faculty and administrators. A theme that emerged was the strong focus on student centered, student focused, educational practices at Northeast State Community College. Additionally, it was evident that the community college continuously strives to improve their student support services as well as the academic learning environment to increase student engagement and satisfaction. Further, the findings revealed a need for more advising on the importance of utilizing student email and additional modes of communication from student support services to students and from faculty to students.

Document Type

Dissertation - unrestricted


Copyright by the authors.