Relationship Among Willingness to Listen, Receiver Apprehension, Communication Apprehension, Communication Competence, and Dogmatism

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The purpose of this research was to investigate whether people vary in their willingness to listen and whether this variable has any relationship to dogmatism, receiver apprehension, Self-Perceived Communication Competence (SPCC), or communication apprehension. A refined version of the Willingness-To-Listen (WTL) instrument was used to test these relationships. The results indicated that the WTL scale is a reliable and valid measure of an individual's habitual propensity to listen. WTL was found to be positively related to communication skills and negatively related to receiver apprehension, sender-based communication apprehension, and dogmatism.