MS (Master of Science)
Computer and Information Science
Date of Award
Committee Chair or Co-Chairs
Anthony D. Pittarese
Phillip E. Pfeiffer IV, Martin L. Barrett, Jessica Keup
Usability guidelines for user interface (UI) design formulated by Nielsen and other authorities were used to redesign the web interface for a web based distance education course. The website's original UI, as judged by a group of web design professionals, violated standard guidelines for usability, readability, learnability, consistency, efficiency of use and flexibility. The original and redesigned UIs were tested using thinking aloud testing, a user satisfaction survey, and usability inspection. The results of user testing and heuristic evaluation suggest that the use of these guidelines in website redesign had a positive impact on user performance. A more conclusive result would have required a larger sample size and a redesigned testing protocol that varied the order in which participants worked with the old and redesigned interfaces.
Thesis - Open Access
Bhattacharya, Paromita, "A Case Study of the Effects of a Web Interface Redesign Based on Usability Guidelines." (2011). Electronic Theses and Dissertations. Paper 1320. https://dc.etsu.edu/etd/1320
Copyright by the authors.